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PRICES AND TERMS OF PAYMENT
Payments for orders can be made by Laser or credit card(over the phone) or credit card (Master Card/VISA/AMEX) through PayPal.Customers also have the option to prepay by posted cheque (5 working days for clearance), Euro Bank Draft,to avail of this facility please contact us Tel:051 857554
PRODUCT FEES & CHARGES
All prices at Go Outdoor Ireland include 21% (VAT).
SHIPPING
We provide Shipping worldwide.All items are priced for shipping individually.Unlike some of our competitors, we do not make profit from delivery charges. All Internet orders received before 2pm will be shipped with DPD the same day. Internet orders received after 2pm will be shipped next day with DPD (approx delivery time within Ireland 1-2 working days).
Delays may be experienced during certain times of the year and if this is the case we will contact you as soon as possible by phone or email.
RETURN & REFUND POLICY Goods can be returned for a full refund if they are faulty or if the wrong item has been dispatched. If the goods have been dispatched as ordered, they can be returned for a refund, but only for the cost of the goods if they have incurred a delivery charge. All returns must be organised within 21 days of receiving your order. Items must be unused and still have their original packaging and labelling attached. If you are returning any goods for exchange, we are no responsible for the carriage back to us or the postage back to you again, please consider this when changing your mind. Nothing in these conditions affects your statutory rights as a consumer. The card used for the purchase will be credited with the original purchase amount (less any delivery charge paid where appropriate.) E.U. Region Warranties & Customer Support. Any problems or faults with equipment will be viewed upon within the terms of the supplied manufactures 12 month E.U. warranty. Contact information for approved service agents in your region can, where possible be supplied upon request. Any queries or problems regarding equipment will be answered within the quickest possible time. We must be informed of any problems with any product within 72 hours of receipt of such items. Items must be returned within 21 days.Problems or faults with Equipment within the first 21 days after receipt of such products will be exchanged or repaired. (At manufactures discretion in light of warranty conditions) All Items must be completed and in the same condition as we shipped including all Manuals, Packing and Accessories. Returns or full refunds are only accepted if under these conditions. HOW TO RETURN ITEMS?
We only accept returns for a Credit notes or full refunds.
- In the case of faulty goods upon receipt.
- If an Item does not meet the description of the product ordered.
Please contact us at info@gooutdoorireland.com or by telephone(051857554) to let us know which item you wish to return. You can send the Item(s) back to our business address or to the manufacture (we will decided this by phone). We will contact you as soon as we receive the item(s) back and will replace or refund your items in the quickest possible time